Design online. We build it.
Terms and conditions
Last updated: 8 October 2026
Modularr is a trading name of Greg Goncalves, a sole trader based in Canterbury, Kent. Modularr is not a limited company and is not VAT registered. These terms apply whenever you order from us.
What we sell
We make made-to-measure alcove furniture and fitted storage, including alcove units, wardrobes, understairs storage, window seats, and shelves. You can have your order supplied as a kit, supplied assembled, or supplied and fitted, and optionally hand painted. Delivery and fitting are only available within 25 miles of Canterbury.
Quotes
Quotes are valid for 30 days from the date they are given. You are responsible for the accuracy of any measurements you supply to us. For fitted jobs, we measure the space ourselves on site before building.
Payment
For supply-only orders, you pay in full when you place your order. For fitted orders, you pay in full for the furniture, painting and any extras when you order, and pay the fitting charge on completion of the work. Payments are taken through Stripe. We never see or store your card details.
Cancellation and returns
Every item we make is built to your own measurements. Because of this, once we have started cutting, orders cannot be cancelled and there are no returns for a change of mind. Made-to-measure goods like ours are exempt from the 14 day cancellation right under the Consumer Contracts Regulations 2013.
This does not affect your statutory rights if goods are faulty or not as described, under the Consumer Rights Act 2015.
Guarantee
We guarantee our furniture for 5 years against faults in materials and workmanship. This guarantee does not cover normal wear and tear, misuse, water damage, or paint you have applied yourself.
Giveaway terms
These terms apply to the Modularr alcove giveaway (the "Giveaway"), promoted at modularr.co.uk/win/. The promoter is Greg Goncalves trading as Modularr, Canterbury, Kent (the "Promoter").
Entry. The Giveaway is free to enter and no purchase is necessary. Entries open on 8 October 2026 and close at 11.59pm UK time on 15 October 2026. Entries received after that time will not be counted. To enter, complete the form at modularr.co.uk/win/ with your name, email address, mobile number and postcode, or through the entry form in the Modularr advert on Facebook or Instagram. One entry per person. Entries close early once 100 valid entries have been received. Entries that are incomplete, duplicated or made through an agent or automated means are void.
Eligibility. Open to residents of the United Kingdom aged 18 or over whose home is within 25 miles of Canterbury, measured in a straight line from the city centre, because the prize must be fitted by the Promoter. Distance is checked from the postcode given. Entries from further away are not entered into the draw; the Promoter keeps those details, with the entrant's permission, to let them know when Modularr covers their area. The Promoter, and members of the Promoter's household, may not enter.
The prize. One winner receives one alcove unit made to measure for one alcove in the winner's home, up to 1000 mm wide, 850 mm high and 350 mm deep, in moisture-resistant MDF, built and fitted by the Promoter. Painting is not included and is an extra: the winner may have the Promoter paint the unit for £100 (normally £175). The Promoter will measure the alcove before building. The prize is worth £475, the price of that unit on modularr.co.uk/build/ on the date the Giveaway opened. It comes with the same 5 year guarantee as every Modularr unit. It cannot be transferred or exchanged for cash. If the winner's alcove is larger than the prize size, the Promoter will quote the larger unit at the normal price and take the prize value off it. If the alcove needs building work before a unit can be fitted, that work is not included.
The draw. The winner is picked at random from all valid entries by Greg Goncalves on 16 October 2026, and the draw is recorded. The winner is told by text message and email that day and must reply to accept within 7 days, or the Promoter may draw another winner. The winner's first name and town may be announced on the Modularr website and social pages; anything more needs the winner's consent. Fitting will be arranged for a date that suits both parties, normally within 60 days of the draw.
Runner-up offer. Every valid entrant who does not win the prize receives a runner-up offer, sent by text message and email on the draw date: on an order that includes fitting, painting of the unit by the Promoter at no charge (normally £175 for the first unit); on a supply-only kit order, £40 off the kit price. To use it, the offer must be quoted when the survey is booked or the order placed, and the order placed by 23 October 2026. One offer per household. It cannot be combined with any other discount or offer, has no cash value and cannot be transferred. Orders placed with the offer are subject to these terms and conditions in full, including the 25 mile limit on delivery and fitting.
Ordering before the draw. An entrant may claim the runner-up offer before the draw by booking a survey or placing an order while entries are open. Doing so does not affect their entry. If that entrant is then drawn as the winner, the Promoter refunds what they have paid for the unit, up to the prize value of £475, within 14 days of the draw, and the order proceeds as the prize.
Your details. By entering you agree that the Promoter may store your details and email and text you about the Giveaway, the runner-up offer and Modularr products. You can unsubscribe at any time by replying to any email. Details are handled as set out in our privacy policy and are never sold.
General. The Promoter's decision is final. The Promoter may cancel or change the Giveaway if events outside the Promoter's control make it necessary, and will say so on modularr.co.uk/win/. The Giveaway is not sponsored, endorsed or administered by, or associated with, Meta, Instagram, Facebook or TikTok. These terms are governed by the law of England and Wales. Questions: greg@modularr.co.uk.
Contact us
If you have any questions about these terms, contact us at greg@modularr.co.uk.
Governing law
These terms are governed by the law of England and Wales.